Huge discounts on ChatGPT Personal!! →
AI Subscription
00.00 ৳

Replacement & Refund

HomeReplacement & Refund Policy

What we cover

  • The login or key never worked, or stopped working inside the warranty window.
  • We delivered the wrong product, the wrong plan length, or the wrong device limit.
  • The same plan was charged to you twice because of our mistake.
  • The provider cancelled the plan early for a reason that was not your fault.

What we cannot cover

  • You changed the account email, password or recovery details and lost access.
  • You used more devices than the listing allows, or shared the login with others.
  • Your own internet, device or app version stopped the product from working.
  • A delivered personal plan you no longer want — it cannot be returned once issued.

How to claim

1

Message us first

Send your order ID and what went wrong to info@example.com or on WhatsApp. Claims that come through WhatsApp are handled fastest.

2

We check it

We test the login or key on our side and confirm whether the fault is with the product, the provider, or the setup.

3

Replacement first

If a working key or login is available, we send a replacement — usually the same working day.

4

Refund if we cannot replace

When replacement is impossible, the amount you paid for that item is refunded to the number or account you paid from, within 7 working days.

Warranty window

Shown on each product page — usually 3 to 30 days from delivery.

Replacement time

Same working day when a spare key or login is available.

Refund time

Up to 7 working days back to the number or account you paid from.

Something not working?

Keep your order ID ready and send us one message.

Open a claim

Sample policy text — tell me your real warranty window, refund days and any rule you do not want, and I will rewrite this page to match.